Repairs Disclaimer

As Landlords we cannot be responsible if the tenant fails to report by email (including full name, address, email and mobile number); all property repairs, tradesperson delays or any other tenant concerns promptly to

If there is an out of office hours or urgent only property repair, the tenant must also report it to their Original Letting Agent. Out of office hours property repairs will only be dealt with where there is a risk to the safety and security of a resident, general public or the property if the work is not carried out immediately. If it is found that the issue could have been dealt with during normal offices hours the tenant will be charged the full cost plus an administration charge.

  • Duty Managers: 07961 923 217 and 07950 893 368
  • Emergency Gas: National Grid 0800 111 999
  • Outside Flood: Thames Water 0800 316 9800
  • Urgent (Non Property Repair) Enquiries: SMS Text Message to 078 1234 5678

The Landlord’s office hours are Monday to Friday 9:00am to 5:00pm.

Website Disclaimer

The information contained in this website is for general purposes only and is provided by RENANDGROUP. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability or availability with respect to the website of the information, products, services or related graphics and images contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect, or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of RENANDGROUP. We have no control over the content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, RENANDGROUP takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Email Disclaimer

Any emails and files transmitted with it from one of our companies or associated individuals may contain confidential information and be legally privileged. If you received any messages and attachments in error, please notify the sender by return email and permanently delete it from your system. It is strictly prohibited to copy, distribute or take any action in reliance on the contents of this information.

Email transmissions cannot be guaranteed to be secured or error-free, as information could be intercepted, corrupted, lost, destroyed, arrive late, incomplete or contain bugs and viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, or for the consequences of any actions taken on the basis of the information provided. If verification is required please request a hard-copy version.

Renand Properties Ltd is registered in England and Wales. No. OC376082 Registered Office at APT : 44 The Pantiles : Tunbridge Wells : Kent : TN2 5TN

Renand Residential LLP is registered in England and Wales. No. OC323872 Registered Office at APT : 44 The Pantiles : Tunbridge Wells : Kent : TN2 5TN